Pricing for Druid UCS
Unified Communications Release 4: Licensing starts from 10-200 seats and (unlimited) + Free Silver support included
Distributors and Resellers. Please contact us for more details ming@voiceroute.net
- Unlimited number of user licenses (No hidden per seat provisioning costs!)
- Silver Support Plan (see Support Levels)
Druid Unified Communication Server 4 with free Silver level support for 1 year included. The software is a single CD installation, which comes built-in with all the features mentioned on the site.
IT VARs and telecom resellers in Druid UCS partner program will enjoy attractive discounts.
Support Levels for End Users
| Features & Benefits |
Silver Included |
Silver $699 (Renewal) |
Gold $1299 (Renewal) |
Platinum $2199 (Renewal) |
| Software Updates (minor) within the subscription
|
Y |
Y |
Y |
Y |
| Software Upgrades (major) within the subscription
|
N |
N |
Y |
Y |
| Access to Druid customer forums
|
Y |
Y |
Y |
Y |
| Access to Druid Online Help and documents |
Y |
Y |
Y |
Y |
| Unlimited Email-based Support |
Y
|
Y
|
Y
|
Y
|
| Registration on Voiceroute's Website |
Y |
Y |
Y |
Y |
| Phone Support Coverage |
Maximum 3 hours support
8 x 5
|
Maximum 3 hours support
8 x 5
|
Maximum 5 hours support
8x5
|
Maximum 10 hours support
24x7
|
|
Phone Support rate after subscription quota ends
|
|
US$250/hr |
US$200/hr |
US$150/hr |
| Remote Servicing from Voiceroute Tech Support (planned) |
|
|
Y (max: 2 hour) |
Y (max: 4 hours) |
| Deployment Webinar |
|
|
|
Y |
| Training Discount |
|
|
Y |
Y |
